Not receiving SMS verification code

Flare sends all verification codes through the contact "TWVerify". If your code isn’t coming through, it’s usually because this contact is blocked or marked as spam in your phone’s contacts.

Here’s what to do:

  • Open your contacts app and search for "TWVerify".

  • If you spot it, check the contact’s settings. Make sure it’s not blocked or listed as spam.

  • Unblock or unmark as spam—this helps Flare deliver your codes, quick smart.

If you’ve tried this and you’re still not receiving verification codes, get in touch with us. We’re here to help you get back on track.

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