Please make sure you have signed up for the app through your Flare account prior to downloading/logging into the app. If you are eligible, you should have received an invitation to download the app after onboarding.
When entering your number into the app, please use the below formatting:
- Use an Australian number
- Starts with +61 followed by 9 digits
- Starts with 04 followed by 8 digits
If the number is still showing as invalid, please contact Flare Support here.