If you’re not seeing the Flare app in your app store—or getting an error—it’s likely that your account region is set somewhere other than Australia. This can happen if you’ve purchased your phone outside of Australia or changed your app store settings.
Let’s get you sorted. Update your Google or Apple Store account region to Australia, then download Flare using the official links below.
Region Setting checks
Apple
Head to Settings, tap your name, then Media & Purchases. View your account, select Country/Region, and change it to Australia. You’ll need an Australian payment method and billing address. The step-by-step guide is here: Change your Apple Account country or region – Apple Support (AU)
Android
Open the Google Play app, tap your profile icon, go to Settings > General > Account and device preferences, then select Australia under Country and profiles. Follow the prompts: How to change your Google Play country - Google Play Help