Submit a request – Flare Benefits

Please choose an option below

Your email address

How can we help you today?

How can we help you with your Flare Card?

Updating Details

How can we help you with your Storecard?

Old Number

New Number

Please attach below a PDF copy of your phone bill, as proof of ownership. If the number is owned by your company or a pre paid phone, please take a screenshot.

Old Email

New Email

Full Updated Name

Name change reason

Please attach below a PDF copy of your name change certificate, as proof of your legal name changing.

Old Address

New Address

Please attach below a PDF copy of a utility bill or licence, as proof of your recent address change.

BSB

Account Number

I declare that the details entered are correct, and any information that is provided incorrectly will not be at Flare's liability

Please tick the above box to continue

I have checked that my BSB and Account Number above is correct

Please tick the above box if you agree

Please let us know what details you would like to update.

If you could provide further details below, that would help us out a lot!

Have you attempted to resolve the dispute with the merchant?(optional)

When was the date of your transaction?

Total Value of Transaction

Order ID

Retailer you shopped with

Please describe and attach below any error messages you have encountered(optional)

How has your financial circumstances changed?

How much can you pay/salary sacrifice towards your owing balance?

Please explain how and when you expect to resume your regular work/repayments?

Discount Expected

Please attach a copy of your receipt or screenshot your bank transaction.

Subject

Description

Attachments(optional)

Add file or drop files here